In the web app, open Settings → Privacy → Export my data to download a machine-readable JSON file. The current native app directs you to the web app for the download.
The self-service export covers the main account records associated with you:
- Your account info (email, name, phone if provided, signup date, language)
- Your full birth data
- Your computed chart and supporting calculation data
- Your profile (bio, intent, all the fields)
- Your connection list with metadata (who, when connected, current status)
- Your DM history, subject to the export limits below
- Your Ask conversation history, reactions and responses, subject to the export limits below
- Historical calculation or reading rows still associated with your account, if any
- Your Spark ledger, subscription, refund, and support records
- Activity and product-event records; large collections, including conversation content, can be truncated and the file says when that happened
The file is JSON and includes export metadata. Password hashes, authentication secrets, embeddings, internal crisis-classifier and safety records, and internal moderation or report records are excluded for security and safety reasons.
If you need information that is not in the self-service export, email privacy@cofelt.com. We will handle the request under the privacy law that applies to you.
Keep the export somewhere private: it contains personal information and conversation records.