Help + answers
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48 answers, arranged across 11 sections.
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Every answer is written by topic, with the shortest useful path first.
Pricing
Free, $9 monthly, $79 annual, and any checkout offer.
Free tier
What you can use free, when discovery opens, and how to stay on Free.
Sparks
Pack sizes, action costs, and why purchased Sparks do not expire.
Verification
Phone, birth date, verification states, and the 14-day wait.
Connections
Requests, declines, refunds, removals, and blocking.
DMs
Daily allowances, supported message types, and deletion limits.
Ask
What Ask is, how credits work, and what Xarvos will not do.
Privacy & data
Data use, exports, deletion, diagnostics, and account privacy.
Refunds
Refund requests, subscription charges, and Spark balances.
Account management
Email changes, editing birth details, and password resets.
Crisis support
Crisis behavior, country-specific support, and professional-care boundaries.
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